What is a pre-order?
It is possible to secure some items before they come into stock by pre-ordering on the website. This is especially useful when a product is anticipated to be popular and could sell out in a short time once released.
When will my pre-order arrive?
The product listing gives an estimated arrival time for the product, please note that this date can change due to changes in manufacturing and shipping schedules. These dates are updated monthly, when stock arrives, pre-orders are despatched in the order that they were placed.
We accept no liability for items arriving earlier or later than the estimated arrival time.
When will I be charged?
Your card is charged at the time you order to secure the model but you can ask for a full refund at any time prior to despatch if you no longer require the item.
Can I cancel my pre-order?
How many items can I pre-order?
There is no limit to the number of pre-orders that you can place. However, for some products there may be a limit on the number of units that can be pre-ordered. This will be clearly marked on the product listing.